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Review
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.
It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, call recording and personalized voicemail capabilities - and a lot more as well.
In current Enterprise Edition, it can support up to 30 concurrent Skype or Skypein lines without any extra hardware required.
Features:
1).Simultaneous Skype or SkypeIn lines supported.
2).Visual Call-Flow Menu Builder
3).Interactive Voice Response
4).Call Recording
5).Call Transfer
6).Internal Call Transfers between Agents/Staff Members
7).Call flow - set your opening hours
8).Skills-based routing options
9).Call Queueing
10).Music/information on hold
11).Personalized voice mailboxes and greetings
12).Call history management
13).Free lifetime upgrades |
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